Our Quality Promise

At DOVAMAN, we are committed to providing durable tools you can rely on. Customer satisfaction and product performance are always our top priorities.

30-Day Money-Back Guarantee

Within 30 days of delivery, customers may return unused and undamaged products for a refund. Please ensure the item remains in its original packaging and include proof of purchase.

2-Year Limited Warranty

All DOVAMAN power tools and batteries are covered by a 2-year warranty for manufacturing defects from the date of delivery.

Gifts and accessories are excluded.

Replacement & Parts Reshipment

DOVAMAN will repair or replace defective parts not caused by user error, including verified shipping damage. Missing or malfunctioning parts upon arrival will be reshipped or replaced free of charge after verification.

To Submit a Warranty Claim

📩 Email: support@dovaman.com

Please include:

• Order number or proof of purchase
• Description of the issue
• Photos/videos showing the defect or missing parts

Valid warranty claims will be processed efficiently within the warranty period.

Shipping Damage Claims

• Must be reported within 7 days of delivery
• Photo/video evidence required
• No cash compensation available

Not Covered

• Misuse, abuse, improper installation, or operation
• Normal wear and tear (scratches, dents, etc.)
• Unauthorized repairs or modifications
• Removed or altered serial number
• Damage caused by non-DOVAMAN accessories
• Failure to follow user manual instructions

DOVAMAN — Built to Perform. Supported for Confidence.